How DANA And QRIS Records Are Handled
We collect the account details needed to open and protect your access, such as your phone number, verification status, login events and device information. When you use DANA, OVO, GoPay or QRIS, we may keep transaction references, payment status and receipt details so we can match
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a wallet action with your account. Bank transfer and virtual account records may include a reference linked to BCA, BRI, Mandiri or BNI processing. We use these records for account support, payment checks, fraud prevention and required operational duties, not for unrelated purposes. We do not
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ask for your wallet PIN through ordinary support messages. Our Privacy Policy applies where local law permits, and access or eligibility depends on local law. You can request clarification through the logged-in support path before changing account details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.